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Webinars
22/07/26
| 22 July 2026 | 10:30 – 11:15 BST (11:30 CET )

When Conversations Don’t Change Behaviour

The performance cost organizations aren't measuring.
Free
Online
pERFORMANCE-CONVERSATIONS

Your managers are having the conversations. The behaviour isn’t changing. In this free 45-minute webinar, Iain Robertson explains why, and what to do differently before your next appraisal cycle begins.

The session will explore:

Why the model is broken

Performance conversations are designed as information-transfer events. That design works against the change they are meant to produce.

What’s actually missing

The conditions of trust, psychological safety and shared expectations that make change possible are almost never in place when the conversation happens.

What to do differently

A more diagnostic approach to performance conversations, and how to identify where the breakdown is happening in your organization.

When Conversations Don’t Change Behaviour

What to expect

Most organizations invest heavily in performance conversations. They train managers, run annual cycles and track completion rates. Very few measure whether the conversation actually changed anything, or ask why it so often does not.

The gap is not a skills problem. Most managers know how to have a performance conversation. The gap is environmental: the conditions that determine whether a conversation produces lasting change are rarely in place, and organizations rarely diagnose why.

In this session, Iain Robertson draws on behavioural science and more than two decades of working with leadership teams to examine what is really happening inside performance conversations, and what a more effective approach looks like in practice.

Places are limited. Reserve yours now.

The real cost

A clearer understanding of why performance conversations so rarely produce the behavioural change they are designed to deliver

The diagnosis

The specific conditions that determine whether a conversation leads to change, and how to identify which are missing in your organization

The practical difference

Reframes and approaches you can bring back to your team, your HR function or your next leadership conversation

Meet your host

Iain Robertson Iain-Robertson

Iain Robertson

Director of Consulting

Iain is Inspirational Group’s lead innovator and a designer of award winning leadership programmes. With more than two decades at IG, he combines intellectual rigour, creativity and deep client insight to create learning experiences that are challenging, engaging and genuinely impactful.
Read Full Bio

Register now

Places are limited. Register now to secure your spot. You will walk away with a clearer picture of why performance conversations fall short, and what to change before the next appraisal cycle begins.

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