Lima has spent more than twelve years working across learning, leadership and talent development, predominantly within the financial services sector. This early experience shaped her approach to delivery, quality and stakeholder management, and built a strong foundation for managing complex programmes in fast paced, high expectation environments.
Since joining Inspirational Group in 2016, Lima has grown through a series of roles, from Project Manager to Programme Manager and now Client Services Manager. Across that time, she has managed large scale leadership and learning initiatives for global clients, working across digital, hybrid and face to face delivery models. She is particularly skilled at bringing structure to complexity, aligning stakeholders and ensuring that programmes are delivered seamlessly from design through to execution.
Lima works closely with clients and internal teams to create learning experiences that are both meaningful and operationally robust. She is often trusted with high profile or high risk programmes because of her reliability, organisation and ability to keep multiple moving parts on track without losing sight of the people involved. For her, strong delivery is as much about relationships and care as it is about process.
One of Lima’s proudest moments at IG was supporting the delivery of a major programme for the Misk Foundation in 2021. The work involved a significant, time critical reporting process that required coordination across multiple teams and layers of quality checking. Seeing almost everyone come together to meet the deadline was a powerful example of collective effort and shared commitment.
Outside of work, Lima enjoys spending time with friends and family, travelling and getting out into nature. She draws inspiration from leaders and colleagues who combine high standards with empathy and integrity. Her favourite quote reflects her approach to work and life:
Excellence is not an act, but a habit. ~Aristotle
Lima values IG for the trust it places in its people and its genuine commitment to development, both internally and through professional qualifications. She sees IG as a place where people are encouraged to grow, take ownership and do their best work, and she brings that same mindset to every programme she leads.
