Leadership for High Performance
Build a systematic approach to results, stakeholders and continuous improvement.
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At a glance
This half-day programme develops leaders and managers to act systematically to engage customers and stakeholders, deliver results and build a culture of continuous improvement. Through interactive exercises and practical guidance, participants develop an understanding of proactive steps, new approaches to achieving results through stronger customer and stakeholder relationships that support effective execution, and how to implement continuous improvement effectively. The session covers structured review methods that result in better systems and processes, focused on customer and stakeholder needs. Participants also develop their own role in working proactively with others to achieve customer-focused results.
By the end of the programme, individuals will:
- Strengthen leadership and management skills, building greater confidence in taking action, focusing on results, addressing challenges and meeting customer and stakeholder needs.
- Develop methods that build proactivity, enabling people to contribute more of their skills and strengths to improve performance outcomes.
- Apply structured review approaches to measure outcomes and impacts, creating a virtuous circle of customer-focused continuous improvement.
Who it’s for:
For team leaders and managers
Format:
Face-to-face or Online
Duration:
1/2 day
Often paired with:
Are you interested in this programme?
Get in touch here, whether you want more information about the programme, speak to our leaders or book the programme.