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Rick Maurer’s The Cycle of Change

Alice Short
Marketing Manager
Alice Short
rick-maurers-cycle-of-change-1

As part of the integration of CLP into Inspirational Group (IG), we’re excited to bring valuable resources like Rick Maurer’s Cycle of Change to a wider audience. This well-regarded framework has supported countless leaders in navigating the complexities of organisational change. If you’ve arrived here via a redirect from the CLP website, welcome – you’re in the right place to explore insights and strategies for managing change effectively.

Rick Maurer’s Cycle of Change provides leaders with a visual framework to understand how organisational change unfolds and how individuals typically react throughout the process. It is also one of the key models we utilise in our change leadership approach at Inspirational Group, supporting leaders in guiding their teams through transformational journeys.

By conceptualising change as a cycle, leaders can better anticipate the potential outcomes of change and identify alternative actions to take in the present. This perspective also reflects the continuous and dynamic nature of change within most organisations.

The Six Phases of Rick Maurer’s Cycle of Change:

rick maurer - stage one in the dark – business person with head buried in the ground, representing denial or lack of awareness during change

In the Dark

Individuals may observe isolated, seemingly unrelated signs of change but lack clarity about their significance. Some people may have early insights, while others feel paralysed by uncertainty and inaction.

 

rick maurer - stage 2 see the challenge – person analysing a large data dashboard with charts and metrics, representing understanding challenges and insights

See the Challenge

Patterns start to emerge, revealing the necessity for change. Leaders should focus on helping those “in the dark” recognise the need for change. This phase often requires more time and patience than anticipated to ensure later acceptance and engagement.

rick maurer - stage 3 get started – young professional in suit with headset standing beside a small rocket, representing starting a new initiative

Get Started

Decisions are made, and initial actions or pilot projects are launched. Leaders should take care not to rush this phase. Involving a broad base of stakeholders early can significantly ease later implementation efforts.

rick maurer - stage 4 roll out .png – scissors cutting a red ribbon, symbolising launch or implementation of change

Roll Out

The change is implemented on a larger scale. If earlier phases were well-handled, this phase becomes smoother. Success depends on ensuring sustainability with the right resources and aligning with stakeholder expectations.

a man analysing a results dashboard

Results

This phase reveals the tangible outcomes of the change, whether positive or negative. The change starts becoming a routine part of work life. Leaders must ensure that the change is well-integrated and no longer perceived as a “special event.”

rick maurer - stage 6 time to move on

Time to Move On

Once results are established, it’s essential to shift focus to future initiatives. Reflecting on lessons learned and documenting them is critical for continuous improvement. Leaders should assess whether the effort was worthwhile and how insights can shape future change processes.

Key Insights on Rick Maurer’s Cycle of Change:

Leaders often manage multiple changes simultaneously, each at different phases of the cycle.
Visualising where you are in the process can help prioritise time and resources effectively.
Recognising the current phase helps in addressing obstacles and guiding stakeholders through change.

When to Use Rick Maurer’s Cycle of Change:

  • Onboarding new team members involved in change initiatives.
  • Prioritising personal and team efforts in driving change.
  • Identifying why key stakeholders might be resistant or disengaged.

Understanding and applying the Cycle of Change can equip leaders with the insight and strategies needed to navigate the complexities of organizational change successfully.

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